Hey, I’m Jorge

I started Jorge Helps because I kept seeing the same thing over and over — good people getting stuck with technology and having nowhere affordable to turn. A retired teacher who couldn’t get her printer working. A small business owner locked out of his email. A grandmother who just wanted to video call her grandkids without it being a whole ordeal.

I’ve been working with computers most of my life, and somewhere along the way I realized that the thing I’m best at isn’t just fixing tech problems — it’s explaining them in a way that actually makes sense. No jargon. No making you feel bad for not knowing something. Just patient, friendly help from someone who genuinely enjoys doing it.

Why I Do This

Most IT support is expensive, impersonal, or both. It’s designed for businesses with budgets, not for everyday people who just need a hand. That never sat right with me.

I believe everyone deserves access to help with their technology — whether that’s setting up a new phone, cleaning up a slow computer, or learning how to spot a scam email before it’s too late. That’s why I keep my services affordable and, whenever possible, free. This isn’t a side hustle for me. It’s something I care about.

How I Work

When you reach out, here’s what you can expect:

• I listen first. I want to understand what you’re dealing with before jumping to solutions.
• I explain as I go. You’ll know what I’m doing and why, in plain language.
• I go at your pace. There’s no rush and no judgment. If we need to go over something twice, that’s perfectly fine.
• I follow up. After we work on something together, I check in to make sure everything’s still working.

Whether it’s a quick question over the phone or a longer hands-on session, my goal is always the same: leave you feeling confident and in control of your technology.

Who I Help

If you’ve ever thought “I’m just not a computer person” — you’re exactly who I’m here for.

I work with retirees, seniors, small business owners, students, and anyone else who’s been priced out of traditional IT support or just wants someone approachable to help them figure things out. No problem is too small, and no question is too basic.

Let’s Talk

If something’s bugging you about your computer, phone, printer, or anything tech-related — don’t struggle with it alone. Reach out through the contact links in the sidebar, and let’s get it sorted together.